biddeford heated blanket controller won't turn on

It was nice, fluffy, big (queen) cream blanket and the first two weeks it worked fine. It won't cost much, and there's a distinct possibility you have bad caps. They could NOT give me my MONEY BACK, even though I HAVE THE RECEIPT. Related: Biddeford Blankets - Controller stopped working. I've tried them in different outlets, in different homes (took it to my dad's) and nothing helps. BBB Business Profiles generally cover a three-year reporting period. It may be a trick of the light, but is the top of that big C2 cap bulging? Then I got to your comment, unplugged it, plugged it back in and BAM! (my bad) I'm not sure if you can buy just the controller but I hope you can. Returning tomorrow and buying a better brand. I’ve had my blanket for about 5 months. I'm thinking there is a problem with the controller but perhaps a service person could advise me. I don't know if its the controller or the blanket shorting out the controller. ALL they do is "pass the buck" becuase THEY DONT want to take responsibility of THEIR PRODUCT. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. I double checked ALL connections and plugs. I TRIED calling the company and got NO RESPONSE. This is the first website I clicked on and I read the few comments above yours and I'm like oh WTF! the number on the controller is lot number is 210513-1B 120v ac 180 watts Their controllers are infamous for their short service life. Maybe just hang the blanket on the wall as some sort of glorious trophy? We loved this little blanket and I'd like to have it working again if you might advise me how to accomplish that I would greatly appreciate someone getting back to me. Anyone recommend another brand ? to get a replacement controller. They "Traded it" for a different one. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Make sure that you are plugged in all the way to the blanket part? They've been working fine since we got them about 5-6 years ago. 605-690-5940 Target should not carry this product.! Although the message you hear states you will receive a return call at their earliest convenience, I have not heard anything. Sparky. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. All the controllers are the same. Some of the sources of information BBB relies on are temporarily unavailable. not sure why? I was so irritated! We use cookies to improve your experience on our site and to show you personalised advertising. What a piece of total worthless garbage! We're dealing with 2 heat blankets that died. If you want a quick fix attempt, just replace all the electrolytic caps. I've bought 3 of these blankets, King, Queen & full. I'm Furious ! This could definitely(!!) Most controllers will light up when the blanket is engaged. Stopped working after a very short time thid adbled old man is stuck with it and I can not afford another.e. BBB Business Profiles may not be reproduced for sales or promotional purposes. It was bought at Macys I no longer have a recived. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business300 Terrace Dr, Mundelein, IL 60060-3836Email this Business, Need to file a complaint? The Model is OBFO2 TRACKING NUMBER Q217GJ202**** I would like to get a replacement controller. My controller at work after 10 days of purchase. SO, I am contacting the company. It's easy to miss the break sometimes. I have called and left messages (as instructed on their website" for warranty information and return and have not gotten any response. I did as you suggested and I unplugged and replugged it on the blanket end... And... Hallelujah. By using this website you agree to our Cookies Policy. I'm a bit of a newbie, but I'm fairly familiar to the inside of electronics. I called them several times – they didn't reply, even when I managed to get through they said that they are too busy and promised to call me back. (winters are harsh here and my house has been stuck at 50-55 degrees, I debated on a lot of them, but bought this one. Would You Like to Convert It Into Review? I purchased a Biddeford Electric blanket for MYSELF, Christmas 2013. So disappointing. This year they will not turn on at all. We DONT issue refunds or NEW PRODUCTS. This one though, I turned it ALL THE WAY UP, and THIS ONE DID get a LITTLE WARM, as if I had the dial on 1, instead of 9. Private messages do not impact your company rating. Hi, this is really more of an inquiry than a complaint. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. For that price, I expected it to work 10 years at least! Honestly I was going to just throw it out. Sounds like the digital controller has failed. Get contact details that poster left for the company. Heated Throws. Check for continuity across the fuse, just to be sure. One stopped heating, but the controllers light up. This is the worst blanket ever it dose not work and I just got it do not EVER BUY THIS BRAND. I sent Biddeford a picture of my controller graveyard. My son turned on his elec. The Biddeford electric heated blanket is made from 100 percent polyester that feels like a soft, lightweight fleece. They don't need to burst to go bad. I was SO HAPPY to purchase it since it was going to ONLY BE 8 degrees that night. Doesn't light up at all. They told me I can ONLY SWAP THEM for a new blanket. Related: Biddeford Blankets - Controller stopped working. Does anyone know if you can get a controller . Want to know what happened, if there was a recall on ths LOT NO: T340810, and what our recourse is immediately please!! Unplugging the blanket from the wall + disconnecting/reconnecting to the blanket did not resolve the issue. Very disappointing! Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Comment the review as Biddeford Blankets verified representative. We are processing your message. It was $40! Please check out resources available to you at BBB.org/coronavirus. Both issues happened within a month of using the blanket. They are the digital ones that go from 1-9 and both will not turn on. Booklet has 3 DIFFERENT instructions for obtaining repair/replacement and can't even get internet site to email. This fixed mine. 3 nights ago I go to heat up my toes, I work outside all day and it’s definitely not warm in the PNW right now, and I got nothing. That fixed the problem. Cloud but is really a Biddeford. After all, it is only used during the winter, 4 months out of the year. This is the second blanket I have tried. Heated Mattress Pads; Controllers; Where To Buy; Technology; Warranty & Return; Register; Contact; PRODUCTS. Step 4 Check that the thermostat is warm … Same, but I tried your trick and it worked. Looks like this old man is stuck with it and I cannot afford another. This is is worst brand ever. I've exchanged 2 of these electric throws at Kohl's. Thank You for Your Reply! Check for a battery as noted. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Have not heard back from them. Biddeford is not a good company.

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